What was going on with the Internet in 2020
COVID-19
On March 11, 2020 the World Health Organization characterized the Covid-19 outbreak as a pandemic. Almost overnight the Covid-19 crisis caused an enormous surge in demand for video communications and resulted in the rise of remote work and Telehealth. Wired Magazine called Zoom a Pandemic Star.
The Covid pandemic illumniated that without reliable and accessible Internet access many Americans were put at an even greater disadvantage. Without proper Internet connections children fell behind at school, applying for jobs became far more difficult, and millions of people couldn't keep in touch with the people they cared about.